Mobile app

One app for every gate, door, and amenity

Transform your access control into a competitive advantage. Give residents smartphone access that works every time—even with a dead battery.

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Gatewise mobile app in action
Features

The simplest and most convenient way to provide access to your community

One-Tap Entry

Remember the last time a resident lost their clicker at 11 PM? Or when maintenance had to deal with a jammed key fob reader during a rainstorm? Those days are over.

Instant access with single tap
Remote operation from any location
Comprehensive audit trail for compliance

Digital Wallet Access

That panicked "my phone died at the gym" call to the office? Ancient history. Residents add their access to Apple Wallet or Google Wallet and tap to enter—just like paying at Starbucks.

Functions with iPhone's power reserve
No app launch required
Tap-and-go convenience like contactless payment

Voice-Activated Access

Picture this: Your resident is driving home in the rain, groceries in the back, kids asking questions. They pull up to the gate and simply say, "Hey Siri, open the car gate." Done.

Compatible with Siri and Google Assistant
Customizable access point names
ADA accessibility compliance support

Smart Guest Access

No more "what's the gate code?" group texts. No more unchanged codes that half the city knows. Residents send secure, temporary digital keys right from the app.

24-hour access windows for visitors
Instant SMS delivery to guests
Real-time arrival notifications and logs

Virtual Call Box

Remember that $15,000 intercom system quote? Forget it. Visitors scan a QR code and video call residents directly. No broken buttons, no outdated directories, no weather damage.

Zero hardware installation required
Direct video calling to residents
Remote visitor screening and approval

Self-Guided Tours

60% of renters want to tour after business hours. Now they can. Send time-limited access for model units and amenities. Track every visit. Convert more leads.

Prospects tour on their schedule
Automatic credential expiration
Complete visit audit trails
Failsafe by Design

Always-On Access

Our cellular, Bluetooth, and NFC technologies work in parallel to eliminate single points of failure. While competitors rely on one connection that becomes your single point of failure, Gatewise ensures access through multiple independent pathways—guaranteeing entry even during power outages, internet failures, or cellular disruptions.

Cellular Networks

Multiple carrier redundancy means residents can open gates from their apartment, their office, or while stuck in traffic. No ethernet cables to run. No internet bills to pay. No service calls when Comcast goes down.

Bluetooth & NFC

Proximity technologies activate automatically when residents approach. Bluetooth enables hands-free entry from 30 feet away. NFC powers tap-to-enter and digital wallet access—even with dead phone batteries. Battery backup keeps everything running during power failures.

How does smartphone access compare to fobs and remotes?

Your phone becomes your credential—nothing to lose, replace, or malfunction. Gatewise connects through cellular and Bluetooth, giving residents instant gate access with a tap. Unlike traditional remotes that wear out, get lost in couch cushions, or stop working after battery changes, smartphone access stays reliable and always with you. Property managers also benefit: no more tracking down fob inventory, no replacement costs when residents lose credentials, and no security risks from unreturned remotes after move-out. The app works across all your community's access points—vehicle gates, pedestrian gates, amenity doors, and even unit locks—so residents carry one credential for everything.

Does the app work during power outages?

Yes. Gatewise hardware uses cellular technology that operates independently of your property's power or internet infrastructure. While systems that depend on Wi-Fi or hardwired connections fail when the property loses power, Gatewise maintains reliable access through cellular networks and battery backup built into every receiver. This is especially important for garden-style communities where access points are spread across the property and can't all be connected to backup power. Residents won't find themselves locked out during storms, and managers won't field panicked calls at 2 AM.

What happens if a resident loses their phone?

Property managers can instantly deactivate access through the Management Portal with a single click—no physical credentials floating around that might be used by whoever finds them. Once the resident has a new device, they simply download the app and log in; access restores in seconds without any action needed from the office. This eliminates the security gap that exists with traditional fobs, where a lost credential could be used by anyone until the entire system is reprogrammed. The portal also logs the deactivation and reactivation, creating a clear audit trail if questions ever arise.

How does guest access work?

Residents send a Visitor's Key via text or email directly from the app—no need to share gate codes that get passed around or physical keys that need to be returned. Guests receive a link that grants temporary access, typically for 24 hours, and expires automatically so residents don't need to remember to revoke it. The system logs every guest entry with timestamps, so if a resident ever questions who came and went, you have answers. For visitors who arrive unexpectedly, the Virtual Call Box lets them scan a QR code at the gate and video call the resident directly, who can then grant one-time access remotely from anywhere.

What about residents who aren't tech-savvy?

Gatewise offers multiple ways to access the community beyond the app, so every resident finds an approach that works for them. Properties can maintain keypads at gates for simple PIN entry—residents just memorize a code like they always have. Voice commands through Siri and Google Assistant let residents say "Hey Siri, open the main gate" without navigating the app at all. For residents who prefer the app but need guidance, the interface is intentionally simple: one screen, big buttons, clear labels. Our support team is also available to walk residents through setup if the community office needs backup.

How does Digital Wallet access work?

Residents add their Gatewise access to Apple Wallet or Google Wallet, then tap their phone to the reader—just like paying at a coffee shop. The key advantage: it works even when your phone battery dies. iPhones maintain a power reserve specifically for Wallet functionality, so residents can tap to enter for up to five hours after the screen goes dark. There's no app to launch or unlock screen to navigate; residents just hold their phone near the reader. This is a game-changer for the "my phone died at the gym" scenario that used to mean a call to the office or waiting for someone to let them in.

Can residents use voice commands?

Yes. Residents can say "Hey Siri, open the main gate" or use Google Assistant for completely hands-free entry. This is perfect for arriving home with arms full of groceries, kids in car seats, or during bad weather when you don't want to fumble with your phone. Access point names are customizable, so residents can set up commands that make sense to them—"open the parking gate," "unlock the pool," or whatever fits their routine. Voice access works through the phone's built-in assistant, so there's nothing extra to install. It's also a helpful accessibility feature for residents with mobility or vision challenges.

Does Gatewise integrate with property management software?

Yes. Gatewise maintains certified integrations with Yardi, RealPage, Entrata, and ResMan that sync resident data automatically throughout the day. When a new lease is signed, access activates without anyone manually entering information. When a resident moves out, access deactivates based on the lease end date—no forgotten deactivations, no security gaps, no awkward moments when former residents try to enter. The integration is bi-directional, meaning your PMS remains the system of record while Gatewise handles access in the background. This automation saves hours of administrative work each month and eliminates the human errors that come with manual credential management.

Testimonials

Community managers 🧡 Gatewise

“We had so many gate issues at our properties, we knew we had to try Gatewise. And now, after implementing it at 3 properties, we'll never go back to traditional systems.”
Heather F.
Area Regional Manager HLC Equity
“Everyone here loves it because you can use it from anywhere - you don’t have to be on property to let people in. With gate codes, you can pass that along to a bunch of people, and then all these people have access to the community. Gatewise eliminates that.”
Gabriela M.
Property Manager Retreat at Westchase

Independent research tracking 600+ properties over three years proves that Gatewise smart access control dramatically improves resident satisfaction and strengthens lease renewal rates compared to traditional systems.

20%
Satisfaction Boost
16.5%
Stronger Link to Retention
“I 100% recommend Gatewise. No more remembering codes for every gate! With one app I can access all my sites! Shelly has been so helpful as well! She is responsive & constantly follows up to ensure customers are satisfied!”
Amanda W.
Property Supervisor, Q10 Property Advisors
“From a security/safety standpoint, we love it as operators because there’s no keypad with codes that have been in the system for 10 years that nobody has ever changed. It really gives us control of our gate system which we haven’t had in a long time.”
Stephanie G.
Multifamily Executive HAA Executive Board Member NAA Education Faculty
Transition to Gatewise smoothly with our quick quote process. Installation for small setups completes in hours, larger systems in a couple of days. We provide a streamlined, step-by-step migration, reducing downtime and ensuring a smooth switch.
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